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Frequently Asked Questions

Explore our comprehensive list of frequently asked questions to find answers to queries about our diamonds, ordering process, and policies.
  • Can We buy diamond in Thailand?

    Yes , you can
  • Are the diamonds ethically sourced?

    Yes, we are committed to ethical sourcing and only purchase diamonds from suppliers who adhere to the Kimberley Process, ensuring they are conflict-free and sourced responsibly.
  • How should I care for my diamond jewelry?

    We recommend regular cleaning with a mild soap solution and a soft brush. Avoid harsh chemicals, and store your jewelry in a soft pouch or jewelry box. Our store also offers professional cleaning and maintenance services to keep your diamonds sparkling
  • What payment options are available?

    We accept a variety of payment methods, including credit/debit cards, bank transfers, and online payment platforms (like KPay or CB bank). For larger purchases, financing options may also be available upon request.
  • Can I see the diamonds in person before purchasing?

    Yes, we welcome customers to visit our showroom by appointment to view and inspect our diamonds. Please contact us to schedule a visit or to arrange a virtual consultation if you’re shopping remotely.
  • Do you offer customization services?

    Absolutely! We offer custom design services to help you create unique diamond jewelry. Our expert designers can work with you to bring your vision to life, whether you have a specific design in mind or need assistance in creating something special.
  • Are your diamonds certified?

    Yes, all our diamonds are certified by recognized gemological institutes, such as the GIA . This certification ensures authenticity and provides details on the diamond’s quality.
  • What should I look for when buying a diamond?

    When buying a diamond, consider the “4 Cs” – Cut, Color, Clarity, and Carat weight. Each factor affects the diamond’s appearance and value. Our team is here to help explain these characteristics and guide you to the perfect diamond based on your preferences and budget.
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